About US


What's Hertelpro?
HertelPro is an American friendly, family operated music instrument and pro audio retailer located in Upstate, New York. We strive to serve our customers with a great passion both the local community in store, as well as musicians across the United States through our website.
What can you expect from us?
All inventories in stock, Free fast shipping to all 50 states, a high level of customer service, great selection of brands, Great price and exclusive Bundle saving, Free Pro Audio educational content, Full Manufacturer Warranty, 30-day returns & exchanges. Whether you’re a beginner or seasoned pro you're in good hands with our friendly and knowledgeable staff here to guide you in the right direction.
We are a community:
Music is one of those things that brings enjoyment, revitalization, fulfillment, beauty and healing to our lives and that's why we make, play and listen to music. For these very reasons, we are inspired to create a space for every person, where you can buy an instrument and learn to play music. We invite you to join the community.